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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Boyd

April 12, 2024

5  out of  5 rating by Patrick Boyd
"I use them for Business Insurance and I couldn't be happier! If you are looking for someone you can talk to in person or responds quickly over the phone or email- this is the place for you!"
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Angela

April 5, 2024

5  out of  5 rating by Angela
"I was online searching for the price of renters insurance, when I called State Farm. Jennifer McPeters answered the phone and she was very cordial, as well as a wealth of information. By the end of the call I knew that this was the perfect choice for me. Thanks, State Farm!!!"
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Navila Angulo

March 31, 2024

5  out of  5 rating by Navila Angulo
"My experience with State Farm has been always good. I was needing assistance to change my car insurance to a different state and the agent Jennifer McPeters has made the process simple and easy."
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Matthew Kelly

March 28, 2024

5  out of  5 rating by Matthew Kelly
"Great Team to work with. I've recently work with Mark which was great by the way, also Trevor, and other team members that never disappoint me. Very professional and consistent on any task at hand. Very competitive on prices and great service.Highly Recommend."
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Christopher Connolly

March 26, 2024

5  out of  5 rating by Christopher Connolly
"Trevor Jones only hires the best people. I had the pleasure of working with Mark today as he handled the addition of another car to my policy. I have received the email with the temporary card and I can now send proof of insurance to those who require it. Thanks Mark."
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Elfreda Williams

March 21, 2024

5  out of  5 rating by Elfreda Williams
"No matter the time or day someone is always there to help me with any insurance questions/issue. Thank you"
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Theresa B

March 14, 2024

5  out of  5 rating by Theresa B
"Jennifer McPeters in Trevor's office made my day. When getting a homeowner's policy for my new home, she was fun to talk to while she ensured I received the best coverage. Jennifer even gave me a restaurant recommendation near my new home. I am glad I have decided to move my policies to Trevor Jones' office. I look forward to meeting Jennifer in person soon!"
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Chris Borror

March 6, 2024

5  out of  5 rating by Chris Borror
"Jennifer was very helpful in getting a policy. The rates were great and a lot cheaper than my previous insurance company for the same type of policy. Thank you Jennifer."
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Leslie Sales

March 4, 2024

5  out of  5 rating by Leslie Sales
"I called Trevor’s office with some Auto insurance Questions and Taylee was very helpful! Thank you!!!"
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jon Coltrain

February 29, 2024

5  out of  5 rating by jon Coltrain
"Sam was extremely helpful with finding me the right life insurance plan."
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Lance Buchanan

February 29, 2024

5  out of  5 rating by Lance Buchanan
"I’ve never felt more comfortable talking to someone about my insurance and feeling like they cared like I did here. Taylee at the front desk was very helpful and professional. She answered all my questions and got me set up with a professional that has helped me more than any other agent I’ve talked to in the past has."
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Andrew McPeters

February 23, 2024

5  out of  5 rating by Andrew McPeters
"Jennifer helped me set up my life/ auto insurance in a quick and informative manner."
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Amanda Jensen

February 23, 2024

5  out of  5 rating by Amanda Jensen
"Jennifer McPeters, a Trevor Jones agent, has been helping me since December. My husband and I have been looking in the VA Peninsula real estate market, and every time we find a place that interests us, we give her the address and the zip, and she lets us know whether the property is insurable or not (flood zone), including hurricane riders. That service has helped us immensely in deciding what our future home should be, where it should be, and if we are getting the right investment for us. She is patient, incredibly flexible, and there is no pressure from her for us to work with her."
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Edward E Lattimore IV

February 22, 2024

5  out of  5 rating by Edward E Lattimore IV
"Mark was very knowledgeable and to the point. He made sure I got the right plan for me and he made sure i understood my plan."
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Lameca Vereen

February 20, 2024

5  out of  5 rating by Lameca Vereen
"I normally do not leave reviews however when I receive excellent service i feel I must tell others about it! I had been with my other insurance company for over two years and just like everything else i understand prices go up, but what I didn’t like was the lack of communication! No notice, no phone call, nothing! So I started calling around and got a nice young man by the name of Mark at State Farm in Yorktown. Mark was helpful, patient, and very understanding! He explained everything from start to finish. I am big on communication and even after everything was done he followed back up with me. Top notch! Thank you Mark i appreciate your customer service and will refer people to your office!"
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Aaron Wheeler

February 20, 2024

5  out of  5 rating by Aaron Wheeler
"I called Jennifer McPeters about an unusual trailer issue. She went above and beyond making sure she gave me the right answer, all the while providing a epic level of customer service."
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Alexander Big Al Mays

February 19, 2024

5  out of  5 rating by Alexander Big Al Mays
""I've had the pleasure of working with Jennifer today for my insurance needs, and I can't recommend them enough! She is exceptionally knowledgeable, patient, and professional. She took the time to understand my specific requirements and tailored a policy to fit my needs perfectly. Jennifer's attention to detail and ability to explain complex concepts in simple terms were impressive. The entire process, from quote to policy issuance, was seamless and efficient. Jennifer truly has her clients' best interests at heart. Five stars and a big thumbs up!!""
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Leroy BLACKWELL

February 16, 2024

5  out of  5 rating by Leroy BLACKWELL
"They are great and they work with you Thanks"
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Kathye Bennett-Chambliss

February 8, 2024

5  out of  5 rating by Kathye Bennett-Chambliss
"I am very pleased with my transfer of insurance to Trevor Jones. I had a very good State Farm agency but when a move necessitated a change, my family recommended their State Farm agency. Mark was pleasant (very important ), knowledgeable and with timely responses that were so appreciated during the moving process to Virginia. Thank you Mark for the help and allowing me to feel confident in my start with a new agency."
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Madison Altemus

February 6, 2024

5  out of  5 rating by Madison Altemus
"The State Farm agent I talked to did an amazing and efficient job. I finally got my own insurance and it was a quick and easy process. Thank you Mark Hansen!"
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Natalie Brock

February 5, 2024

5  out of  5 rating by Natalie Brock
"Mark helped me add a new homeowners policy to my account. He made it very quick and easy and the rates are the best I've found."
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Janet Campbell

February 1, 2024

5  out of  5 rating by Janet Campbell
"Mark Hansen was most helpful in helping me with a new homeowner’s policy."
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Bruce Ilapit

January 23, 2024

5  out of  5 rating by Bruce Ilapit
"Best insurance agent and employees! Always willing to help with whatever I need. Above and beyond!"
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ron herrick

January 16, 2024

5  out of  5 rating by ron herrick
"16/2024 once again the people of STATE FARM. have come through for me. I called the office with a Question and spoke with Jennifer . She took the time and her considerable talent to find the answers I needed . I have been trying for days to get this information. She did it in less than thirty minutes. THANK you JENIFER Trevor has saved me time and money. On just one occasion I saved 2000.00 PER YEAR. When I call the office I always get the answer, to the Question."
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Carsyn DeLeon

December 5, 2023

5  out of  5 rating by Carsyn DeLeon
"Sam was very helpful when it came to talking about my daughter’s life insurance."