Reviews

"Today I switched from my long standing insurer to State Farm. I was a little nervous because I have been with Nationwide over 30 years however, after speaking to Jen, I feel like I can call her Jen already, because she made me feel like "family." She was so pleasant throughout our entire conversation as she explained everything thoroughly and walked me through the process. I am already impressed as it is not everyday that you receive such outstanding custome attention and service."

"Sam was amazing to work with. Very knowledgeable and helped with our life policies. Recommended."

"Sam Jenkins at Trevor Jones State Farm has been wonderful to work with! Sam is helpful, professional, and takes the time to make sure everything is explained clearly. It’s great to work with someone who genuinely cares about their customers and makes the insurance process easy and stress-free. I really appreciate the excellent service and would definitely recommend Sam and the Trevor Jones State Farm team to anyone looking for insurance!"

"Samantha was very helpful in starting our auto policy and giving advise on whole life policies. will definitely be back for a life policy"

"Trevor and his team are the most caring people! They all go out of their way to help their customers! They are amazing!"

"We’ve been customers for a few years now and had put a deposit on a vehicle. Jennifer kept checking in so we could get it handled. She was so pleasant to talk to. It’s like I’ve known her for years."

"Jennifer is amazing and a HUGE help!"

"This office is a blessing! It is impossible to find an insurance company who has your back like they do. I was a victim of a hit and run and the employees at Trevor Jones State Farm jumped into action. Within an hour they had gotten me an estimate on the damage. When it was clear the damage needed to be fixed ASAP, Trevor Jones State Farm got me a rental car and when the rental car place was having issues with their system, employee Mark Hansen came personally to sort things out. Five out of five stars will be recommending to all my friends!"

"I spoke with Mark Hansen about Home and Auto Insurance. He was so quick, respectful and pleasant. We are purchasing a new home and the mortgage company requested I provide a policy number and binder ASAP. Mark met the ASAP part of every aspect of my needs. Thank you so much Mark. The mortgage company thinks I am a miracle worker. Donna M."

"Hello there, Jennifer we’re very polite and professional with me ,has done a very excellent job, I want to thank her."

"Very helpful with getting us renter's insurance when we were located out of state. We would use them for our other insurance needs in the future."

"Jennifer McPeters is the best, made it super easy, clear and helpful!!"

"Jennifer was awesome. I got the title and she helped me get it insured from the drive to my house to DMV so I could get it registered the same day. She did an amazing job. I am very grateful she handled everything for me so quickly"

"Long time family customer of this office and I wouldn't have it any other way! Jennifer M. is an absolute joy and walks through things very clearly, works to ensure you have the best policy, and is very responsive. Couldn't recommend more!"

"I am finally here to give a HUGE shout out to Jennifer McPeters of Trevor Jones State Farm Insurance Agency in York County!! Jennifer has always helped me with ANY questions regarding my insurance needs. I have never been made to feel that my questions to her are silly or that I'm taking up valuable time in her workday. I had an experience last summer where my vehicle was involved in a minor incident in a parking lot. I received insurance information from the other party and thought I would eventually have to cover the cost of repairs myself. I was wrong! The other party was honest and State Farm agents contacted me and helped me every step of the way to have the damages done taken care. Once that happened, I realized the work completed was not quite up to par. I made a phone call to the 800 number and after some phone calls from State Farm to the collison repair shop, I was able to return to the shop and it was done once again! I thought I would l have to deal with my lack of close inspection. Based on my experience with the State Farm group, I told the woman who helped me that I would definitely be moving my car insurance needs to be with State Farm. I contacted the Trevor Jones office and spoke to Jennifer. I told her about my promise to switch auto insurance carriers, and I have no regrets doing that. I have had a very positive experience and now I have Jennifer McPeters to contact directly with all my questions. She told me it would be good to have an individual agent to speak with, and she was right!! I have zero regrets switching and I have saved $$. If you are considering a switch, I honestly and highly recommend this office located on Route 17 in York County. Every individual I have spoken to on the phone or in person when I have stopped by the office is friendly and helpful. It took me years to just make the switch, and I do not see me looking elsewhere any time soon."

"My agent, Jennifer P is better than yours.. why because, she gives me ALL my information with no chaser! So very informative and always available! Thank you Jennifer for making each interaction with you worth the call!!"

"Oh my.... Being proactive I called State Farm and spoke with Jennifer McPeters. Was going to DMV to transfer title on used car purchase and she couldn't have been more helpful. Took all info and set it all up. All she needed was Vin # on Monday - and low and behold she called and asked if we had Vin # yet. Was able to give to her and in minutes she had insurance set up. Ready to go when we went to DMV. What a wonderful experience. We've been client of Trevor Jones for years now. All our experiences have been exceptional. Give them a try - you won't be disappointed. Thank you Jennifer."

"Mark combined our home/car insurance and communicated with our current providers for a successful transition to State Farm! He also saved us money and that is always great! I appreciated his time and efforts making this a great working experience. If you are price checking, or in need of insurance, contact Mark you will not be disappointed! Thank you, Mark"

"Mark was so helpful figuring out what would best work for my needs. He wasn’t pushy but followed up to make it easier on me."

"Got me a quote for less than half the price of the call i made beforehand ! Ms Jennifer made my experience easy and simple through and through, with laughs included ! Thank you so much ! Highly recommend 🙏🏽"

"I recently compared several insurance companies and selected State Farm for coverage and a lot of that had to do with agent Mark Hansen. Mark was so helpful and personable that I felt he was the right agent for me to work with in case I ever had questions or a possible claim in the future."

"Mark Hansen is a really great insurance agent. He was very professional, patient, and very knowledgeable. He provided me the upmost top tier customer service! I am truly satisfied and he is highly recommended. Thank you again Mark!!"

"Jennifer was awesome! She helped me bundle my home and auto insurance. She was very helpful and knowledgeable. Any question I had, she answered them no problem."

"Called to request a copy of my home insurance policy for tax purposes. Spoke with Mark and he said that he would send shortly and he did. Thank you Mark. I have always received outstanding Customer Service from Trevor and Staff. Professional, courteous, and very responsive. Thanks again. Jim Buelow"

"Just recently purchased a motorcycle policy. Mark Hansen assisted me set me up with a great plan and answered any questions I had. The receptionist answered the phone immediately which I am very surprised by as I usually have to call twice anywhere for them to answer. 5/5 stars zero complaints."