State Farm® Insurance Agent Trevor Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chip Roady
November 13, 2024
5
out of
5
rating by Chip Roady
"I just moved all my insurance to State Farm and Samantha was very helpful and so easy to deal with. She answered all my questions and was very patient with me."
We responded:
"Chip, I am glad Sam did a great job at helping with your insurance. We try to make it easy and offer that old fashioned personal service that you deserve . "
Alisse Stephens
November 11, 2024
5
out of
5
rating by Alisse Stephens
"Jennifer was Awesome with me today."
We responded:
"Alisse, thanks for sharing. I’m glad to hear you had a great experience with the office and especially Jennifer . "
Chris Berg
October 30, 2024
5
out of
5
rating by Chris Berg
"Sam was very knowledgeable and helpful in setting my life insurance policy."
We responded:
"Chris, I’m glad to hear Sam was able to help with your life insurance . We strive to help make insurance easy. "
Andrew McPeters
October 29, 2024
5
out of
5
rating by Andrew McPeters
"Jennifer McPeters, helped me set up my insurance in a respectable manner and was very kind to me."
We responded:
"Thanks so much Andrew. We try to make insurance easy to understand so you know what you are paying for. "
Lamarr Derr
October 25, 2024
5
out of
5
rating by Lamarr Derr
"Awesome as always!"
sstarapple88 c
October 23, 2024
5
out of
5
rating by sstarapple88 c
"Thank you, Jennifer! Your customer service is world class. I appreciate you helping me making the switch to State farm effortless. Nowadays, it takes a few seconds to lose a customer while months to gain one. Here, I feel like family. Thanks State Farm for calling me to say Happy Birthday. Trevor Jones and his staff is pleasant. Again, thank you! 😊"
We responded:
"Thanks so much for the review. I am glad Jennifer was able to help and make it an easy and effortless transition. We look forward to helping you with your insurance! "
Valerie Jarrett
October 21, 2024
5
out of
5
rating by Valerie Jarrett
"We have been with State Farm for 2 years. Last Saturday we purchased a new vehicle called customer service to add the vehicle to our policy. The rep wanted to us pay 6 months of premium by credit card to add the vehicle to our policy. We declined because we didn't want two separate insurance bills vs one combined billing. I emailed Jennifer on Sunday evening to add the vehicle. She called me 9:00 am Monday and added our new vehicle and will be billing the new vehicle on a prorated basis until our next billing cycle. Thank you Jennifer. Valerie J"
We responded:
"Thanks for sharing! I’m glad Jennifer was able to help make it easy for you. We strive to make insurance easy and stress free. Enjoy the new car! "
Cassie Pluim
October 2, 2024
5
out of
5
rating by Cassie Pluim
"I really enjoy talking to and working with State Farm so far, my agent, Jennifer McPeters is always so nice and has such a calm demeanor. They have the best rates and great coverage. Definitely check them out."
We responded:
"Cassie, thanks for the review. I’m glad we could help you with great rates and also excellent coverage and service. "
Billy Payne
September 30, 2024
5
out of
5
rating by Billy Payne
"Jennifer was very professional and provided excellent information on all the coverage we need for our home and vehicle, she went above and beyond in customer service, she’s the best."
We responded:
"Thanks Billy, Jennifer does an excellent job. Above and beyond is our expectation for each customer. "
Philomena Whitehead
September 6, 2024
5
out of
5
rating by Philomena Whitehead
"I wanted to share how great this branch has been a good service to me since 2020. Today the service was quick and efficient. I thank Jennifer for her customer service was quick and easy with readiness to serve. I recommend this State Farm office under Trevor Jones. Keep up the good work Jennifer. 😊"
We responded:
"Philomena, thank you for your wonderful review! I'm glad to hear that our service has been consistently good since 2020. Jennifer will be happy to know her quick and efficient customer service made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to serve you. If you need any further assistance, don't hesitate to reach out. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
FASTSIGNS 2336
September 6, 2024
5
out of
5
rating by FASTSIGNS 2336
"Trevor is great to work with! Great Communications and excellent service."
We responded:
"Thanks! I'm glad you found our communication and service excellent. We appreciate your kind words and look forward to assisting you with any future needs. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Shay Moore
August 29, 2024
5
out of
5
rating by Shay Moore
"Jennifer McPeters was very kind and knowledgeable about the insurance policy I purchased. No question was too much trouble. I am so glad I chose this company for my insurance needs."
We responded:
"Shay, thank you for your wonderful review! I'm glad to hear that Jennifer was able to assist you with your insurance policy and answer all your questions. We appreciate your trust in our company and are happy to have you with us. If you need any further assistance, feel free to reach out anytime. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Dunjee
August 21, 2024
5
out of
5
rating by Dunjee
"I’ve been dealing with Trevor and Mark since I’ve started my policies with them and have had the best experience at this agency. Everything is done in a timely manner and have not had a single issue. Definitely recommend this agency."
We responded:
"Thank you, Dunjee, for your positive review. I'm glad to hear that you've had a great experience with our agency and that everything has been handled efficiently. Your recommendation means a lot to us. If you ever need any further assistance, we're here to help. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Terry Harless
August 9, 2024
5
out of
5
rating by Terry Harless
"Friendly and knowledgeable. Great to work with. Staff is very helpful."
We responded:
"Hey Terry, Thanks a lot for the awesome review! I'm glad you found our team friendly and knowledgeable. It's great to know you had a positive experience working with us. If you ever need anything else, we're here to help! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Megan Watson
August 8, 2024
5
out of
5
rating by Megan Watson
"Samantha Jenkins is my agent, and she is the absolute best!! I’m new to being on my own insurance plan, and she took the time to explain everything to me in detail, and made sure I understood EVERYTHING. She deserves more than a five star rating!"
We responded:
"Hey Megan, Thanks a ton for your awesome review! I'm so happy to hear that Samantha took the time to explain everything in detail and made sure you understood everything about your new insurance plan. She really is fantastic, and we're grateful to have her on our team. If you ever have any more questions or need further assistance, don't hesitate to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Denae Rathbun
August 8, 2024
5
out of
5
rating by Denae Rathbun
"Samantha helped me set up a great home policy when I was having trouble with other carriers. She was easy to work with, knew her stuff, and saved me money! Can’t beat that!"
We responded:
"Hey Denae, Thank you for the awesome review! I'm glad Samantha could help you set up a great home policy and save you money. She's definitely knowledgeable and easy to work with. If you need anything else, feel free to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Tracy Matthews
August 8, 2024
5
out of
5
rating by Tracy Matthews
"I've been with Trevor Jones State Farm for a long time. I have stayed with them even after I moved over an hour away because of their fantastic customer service and the best quote. I worked with Jennifer McPeters this morning. She is fantastic. She made it very easy adding my new vehicle to my current policy. Jennifer answered my questions and went over my policy making everything easy to understand. Not only was it a pleasure working with her this morning. The entire office has always been great! The office calls me every year to wish me a happy birthday, as well as sending a birthday card, and cards for the holidays. It's the little things like that that make a huge difference. It's fantastic customer service which is hard to find these days. Thanks again Jennifer for all of your help and promptness. I would highly recommend Trevor Jones State Farm."
We responded:
"Hey Tracy, Thanks a lot for your awesome review! I'm really glad you're happy with our customer service and the quotes we provide. Jennifer is indeed fantastic, and I'm happy she made adding your new vehicle to your policy so easy. It's great to know that our birthday and holiday cards make a difference for you. We appreciate your loyalty and recommendation. If you need anything else, we're always here to help! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Nicole Lewis
August 8, 2024
5
out of
5
rating by Nicole Lewis
"Samantha is very knowledgeable, she explained all the insurance options for my family. Very kind and patient!"
We responded:
"Nicole, thanks for the awesome review! I'm glad Samantha could help you out and explain all the insurance options for your family. She's definitely a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
A Parris
August 5, 2024
5
out of
5
rating by A Parris
"I’ve had the pleasure of working with Jennifer McPeters who has been knowledgeable and compassionate throughout the entire process. She made herself available for any inquiries regarding insurance and I would confidently recommend her to others."
We responded:
"Hey A Parris, thanks a lot for your awesome review! I'm so glad to hear that Jennifer was knowledgeable and compassionate throughout your experience. We appreciate your recommendation and are always here for any future inquiries you might have! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Denis Morhiser
August 5, 2024
5
out of
5
rating by Denis Morhiser
"I am very satisfied with the service I got at the State Farm office in Grafton Va. They were patient and friendly and answered all my questions. I was able to get reduced rates on both my home and car insurance policies. Trevor and Jennifer went above and beyond to help me."
We responded:
"Thanks, Denis, for your awesome review! I'm so glad to hear that you had a positive experience at our office in Grafton, VA. It's fantastic that Jennifer could help you get reduced rates on your home and car insurance policies. We always aim to be patient and friendly while answering all your questions. If you need anything else or have more questions in the future, feel free to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
J Bennett
August 3, 2024
5
out of
5
rating by J Bennett
"Excellent service. Fantastic employees. I highly recommend this place for all of your insurance needs."
We responded:
"Hey J Bennett, thanks a ton for the awesome review! I'm so glad you're happy with our service and team. Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Calvin Lowell
August 2, 2024
5
out of
5
rating by Calvin Lowell
"Excellent and caring office"
We responded:
"Hey Calvin, thanks a bunch for the awesome review! We're so glad you found our office excellent and caring. If you ever need anything else, we're here for you! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Westley Paxton
August 2, 2024
5
out of
5
rating by Westley Paxton
"Always great to work with professionals!"
We responded:
"Hey Westley, thanks a bunch for the awesome review! I'm glad you find working with our team great! If you ever need anything else, we're here for you. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Michelle Lowell
August 1, 2024
5
out of
5
rating by Michelle Lowell
"Taylee Lowell is professional, understanding and helpful person."
We responded:
"Hey Michelle, thanks a bunch for the awesome review! I'm so happy to hear that Taylee was professional, understanding, and helpful. We're grateful to have her on our team! If you ever need anything else, feel free to reach out. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Virginia Lowell
August 1, 2024
5
out of
5
rating by Virginia Lowell
"Taylee was so helpful and made things easy to understand. Definitely going to come back if I need help again"
We responded:
"Hi Virginia! Thanks for the awesome review! I'm so glad Taylee could help and make everything easy to understand. We're always here if you need anything else. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"