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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shay Moore

Shay Moore

August 29, 2024

5  out of  5
rating by Shay Moore
"Jennifer McPeters was very kind and knowledgeable about the insurance policy I purchased. No question was too much trouble. I am so glad I chose this company for my insurance needs."
We responded:
"Shay, thank you for your wonderful review! I'm glad to hear that Jennifer was able to assist you with your insurance policy and answer all your questions. We appreciate your trust in our company and are happy to have you with us. If you need any further assistance, feel free to reach out anytime. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Dunjee

August 21, 2024

5  out of  5
rating by Dunjee
"I’ve been dealing with Trevor and Mark since I’ve started my policies with them and have had the best experience at this agency. Everything is done in a timely manner and have not had a single issue. Definitely recommend this agency."
We responded:
"Thank you, Dunjee, for your positive review. I'm glad to hear that you've had a great experience with our agency and that everything has been handled efficiently. Your recommendation means a lot to us. If you ever need any further assistance, we're here to help. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Terry Harless

August 9, 2024

5  out of  5
rating by Terry Harless
"Friendly and knowledgeable. Great to work with. Staff is very helpful."
We responded:
"Hey Terry, Thanks a lot for the awesome review! I'm glad you found our team friendly and knowledgeable. It's great to know you had a positive experience working with us. If you ever need anything else, we're here to help! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Megan Watson

Megan Watson

August 8, 2024

5  out of  5
rating by Megan Watson
"Samantha Jenkins is my agent, and she is the absolute best!! I’m new to being on my own insurance plan, and she took the time to explain everything to me in detail, and made sure I understood EVERYTHING. She deserves more than a five star rating!"
We responded:
"Hey Megan, Thanks a ton for your awesome review! I'm so happy to hear that Samantha took the time to explain everything in detail and made sure you understood everything about your new insurance plan. She really is fantastic, and we're grateful to have her on our team. If you ever have any more questions or need further assistance, don't hesitate to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Denae Rathbun

August 8, 2024

5  out of  5
rating by Denae Rathbun
"Samantha helped me set up a great home policy when I was having trouble with other carriers. She was easy to work with, knew her stuff, and saved me money! Can’t beat that!"
We responded:
"Hey Denae, Thank you for the awesome review! I'm glad Samantha could help you set up a great home policy and save you money. She's definitely knowledgeable and easy to work with. If you need anything else, feel free to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Tracy Matthews

Tracy Matthews

August 8, 2024

5  out of  5
rating by Tracy Matthews
"I've been with Trevor Jones State Farm for a long time. I have stayed with them even after I moved over an hour away because of their fantastic customer service and the best quote. I worked with Jennifer McPeters this morning. She is fantastic. She made it very easy adding my new vehicle to my current policy. Jennifer answered my questions and went over my policy making everything easy to understand. Not only was it a pleasure working with her this morning. The entire office has always been great! The office calls me every year to wish me a happy birthday, as well as sending a birthday card, and cards for the holidays. It's the little things like that that make a huge difference. It's fantastic customer service which is hard to find these days. Thanks again Jennifer for all of your help and promptness. I would highly recommend Trevor Jones State Farm."
We responded:
"Hey Tracy, Thanks a lot for your awesome review! I'm really glad you're happy with our customer service and the quotes we provide. Jennifer is indeed fantastic, and I'm happy she made adding your new vehicle to your policy so easy. It's great to know that our birthday and holiday cards make a difference for you. We appreciate your loyalty and recommendation. If you need anything else, we're always here to help! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Nicole Lewis

August 8, 2024

5  out of  5
rating by Nicole Lewis
"Samantha is very knowledgeable, she explained all the insurance options for my family. Very kind and patient!"
We responded:
"Nicole, thanks for the awesome review! I'm glad Samantha could help you out and explain all the insurance options for your family. She's definitely a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of A Parris

A Parris

August 5, 2024

5  out of  5
rating by A Parris
"I’ve had the pleasure of working with Jennifer McPeters who has been knowledgeable and compassionate throughout the entire process. She made herself available for any inquiries regarding insurance and I would confidently recommend her to others."
We responded:
"Hey A Parris, thanks a lot for your awesome review! I'm so glad to hear that Jennifer was knowledgeable and compassionate throughout your experience. We appreciate your recommendation and are always here for any future inquiries you might have! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Denis Morhiser

Denis Morhiser

August 5, 2024

5  out of  5
rating by Denis Morhiser
"I am very satisfied with the service I got at the State Farm office in Grafton Va. They were patient and friendly and answered all my questions. I was able to get reduced rates on both my home and car insurance policies. Trevor and Jennifer went above and beyond to help me."
We responded:
"Thanks, Denis, for your awesome review! I'm so glad to hear that you had a positive experience at our office in Grafton, VA. It's fantastic that Jennifer could help you get reduced rates on your home and car insurance policies. We always aim to be patient and friendly while answering all your questions. If you need anything else or have more questions in the future, feel free to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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J Bennett

August 3, 2024

5  out of  5
rating by J Bennett
"Excellent service. Fantastic employees. I highly recommend this place for all of your insurance needs."
We responded:
"Hey J Bennett, thanks a ton for the awesome review! I'm so glad you're happy with our service and team. Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Calvin Lowell

August 2, 2024

5  out of  5
rating by Calvin Lowell
"Excellent and caring office"
We responded:
"Hey Calvin, thanks a bunch for the awesome review! We're so glad you found our office excellent and caring. If you ever need anything else, we're here for you! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Westley Paxton

August 2, 2024

5  out of  5
rating by Westley Paxton
"Always great to work with professionals!"
We responded:
"Hey Westley, thanks a bunch for the awesome review! I'm glad you find working with our team great! If you ever need anything else, we're here for you. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Michelle Lowell

Michelle Lowell

August 1, 2024

5  out of  5
rating by Michelle Lowell
"Taylee Lowell is professional, understanding and helpful person."
We responded:
"Hey Michelle, thanks a bunch for the awesome review! I'm so happy to hear that Taylee was professional, understanding, and helpful. We're grateful to have her on our team! If you ever need anything else, feel free to reach out. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Virginia Lowell

Virginia Lowell

August 1, 2024

5  out of  5
rating by Virginia Lowell
"Taylee was so helpful and made things easy to understand. Definitely going to come back if I need help again"
We responded:
"Hi Virginia! Thanks for the awesome review! I'm so glad Taylee could help and make everything easy to understand. We're always here if you need anything else. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Aidan Bolger

August 1, 2024

5  out of  5
rating by Aidan Bolger
"I had such a great experience with Trevor and his team. 100% would recommend"
We responded:
"Hey Aidan! I'm so glad you had a great experience with our team! We really appreciate your recommendation. If you ever need anything else, we're here for you. Thanks again! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Kelvin Beverly

July 29, 2024

5  out of  5
rating by Kelvin Beverly
"Thank you Jennifer for always providing me with excellent service. I will continue to recommend your office to my associates."
We responded:
"Kelvin, we appreciate your kind praise for Jennifer! She is a great team member, and we are pleased to know that she provides you with continued excellent service. Thank you so much for your recommendation, our office is here for all your future insurance needs! - Trevor Jones - State Farm Insurance Agent"
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Trish Emerson

July 22, 2024

5  out of  5
rating by Trish Emerson
"Very patient with all my weird issues. 😜"
We responded:
"Hey Trish! Thanks a bunch for your awesome review! 😊 I'm glad we could help with all your unique issues. If you ever need anything else, don't hesitate to reach out! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Joseph Jankunis

Joseph Jankunis

July 22, 2024

5  out of  5
rating by Joseph Jankunis
"Jennifer provided stellar assistance with adjusting several insurance policies I have with State Farm. Super friendly, helpful, and professional, or to put a spin on the State Farm slogan, like a good neighbor, Jennifer was there. Beyond Jennifer’s most recent assistance, I’ve been with the Trevor Jones State Farm office for almost a decade. Trevor and his team have always provided quick, courteous, and expert assistance. Thank you as always!!"
We responded:
"Thanks a ton for your meaninful feedback, Joseph! Our team is delighted that Jennifer could assist you with adjusting your insurance policies. She's definitely a gem on our team! It's fantastic to know you've been with us for almost a decade and have had such positive experiences with our office. We truly appreciate your loyalty and kind words about our team's quick, courteous, and expert assistance. If you ever need further assistance with your coverage needs, we are always here to help! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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chuck Hudgins

July 16, 2024

5  out of  5
rating by chuck Hudgins
"Very professional an efficient on handling quest for information ! No long holds on phone !"
We responded:
"Hey, Chuck! Thank you for sharing that you found our team professional and efficient in providing information without long phone holds. We appreciate your support and are here for all of your insurance needs. - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Rachel Wheeler

July 14, 2024

5  out of  5
rating by Rachel Wheeler
"Jennifer is extremely pleasant & easy to deal with! She is always willing to listen and make sure that exactly what I need for my insurance needs are met!!"
We responded:
"Thank you, Rachel! I'm glad Jennifer was able to meet all your insurance needs and provide exceptional service! We appreciate your kind words and look forward to assisting you further. Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Mike Pickett

July 11, 2024

5  out of  5
rating by Mike Pickett
"Prompt service and pleasant to deal with. An encouraging interaction with a positive customer service attitude."
We responded:
"Thank you for your positive feedback, Mike! We're glad you found our service prompt and our team pleasant to deal with. Your kind words about our positive customer service attitude warm our hearts. If you ever need assistance in the future, feel free to reach out to our office! - Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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bubba cole

July 10, 2024

5  out of  5
rating by bubba cole
"Dealt with Samantha fast quote outstanding rates… 5 Stars"
We responded:
"Thank you, Bubba, for the fabulous feedback! I'm glad Samantha provided you with a fast quote and outstanding rates. We're happy to have left you satisfied with our service. Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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Melissa Jock

July 10, 2024

5  out of  5
rating by Melissa Jock
"Jennifer is very helpful and patience with all my questions. She always provides excellent customer service."
We responded:
"Thank you, Melissa, for your kind words! I'm glad Jennifer provided you with excellent customer service and was patient in answering all your questions. We appreciate your feedback and are here to assist you with any insurance needs you may have in the future. Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
Profile photo of Valerii Klimenko

Valerii Klimenko

July 9, 2024

5  out of  5
rating by Valerii Klimenko
"Jennifer was great. She took her time and explained every detail. The best insurance experience so far."
We responded:
"Thank you for your positive feedback, Valerii! I'm glad Jennifer provided you with a thorough and detailed insurance experience. We appreciate your kind words and are here for any future insurance needs you may have. Trevor Jones - State Farm Insurance Agent, Yorktown, VA"
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David F

July 8, 2024

5  out of  5
rating by David F
"We recently moved to the area and Jennifer was incredible to work with. She made sure our auto and home insurance transferred from another state without any issues. We've worked with many State Farm offices and this one is certainly one of the best!"
We responded:
"Thank you, David! I'm glad Jennifer provided you with incredible service transferring your auto and home insurance seamlessly. We appreciate your kind words and are overjoyed to have you as a satisfied customer. Please reach out if you need anything in the future! Trevor Jones - State Farm Insurance Agent, Yorktown, VA"